I’m currently leading experience strategy and design for monetization across AI-Native Search results and surfaces at Microsoft.

Spearheaded design for Toyota’s next-generation supply chain platform, unifying fragmented logistics tools into a cohesive system.

Defined future-state visions like the “Golden Thread,” and led AI-driven UX initiatives that improved vehicle ETA accuracy, exception visibility, and build optimization.

Lead design of the Aileron Design System to support customer-facing experiences, with its first pilot applied to the customer booking flow.

Standardized interaction patterns and components, ensuring accessibility, consistency, and cross-platform scalability while collaborating closely with engineering and brand stakeholders.

As Design Director for a multi-year initiative with Frito-Lay, I led efforts to reimagine how frontline employees and small-format retailers interact with the business—modernizing legacy systems and reshaping workflows to empower smarter stocking, faster delivery, and data-driven decision-making across 30,000+ retail stores.

In 2019 the financial advisory industry was facing new regulatory challenges. Edward Jones recognized the need to go beyond compliance, proactively enhancing the client experience and improving internal workflows.

I led design for portfolio management tools as part of a broader digital modernization. Worked closely with users and stakeholders to define a product strategy and experience vision that supported goal discovery, account opening, and investment management.

Verizon embarked on a digital transformation initiative aimed at improving user engagement, operational efficiency, and business value. As part of this effort, Verizon partnered with IBM to modernize IntradaPro, a decades-old billing and provisioning platform originally built in the 1980s.

As one of two senior designers on Janssen’s CarePath transformation, I helped consolidate 20+ fragmented product sites into a unified platform for patients and providers. I led UI design, defined the component library, and owned key experiences like the provider portal and onboarding—while also navigating regulatory approvals to ensure compliance across the system.

As an Art Director at Digitas in Boston, I honed my craft in concept development, creative collaboration, and digital illustration for clients like Bank of America, leading multi-channel campaigns and partnering cross-functionally to align UX with brand goals. My work spanned brand and campaign assets — one of which was even spoofed in an SNL sketch — but I increasingly found myself drawn past the execution and toward the strategy behind it, and toward collaborating more directly with the people actually consuming what I made.