↓ Problem
↓ Insight
↓ Idea
↓ Implement
↓ Impact
Tablet-optimized dashboards offered live insights into workforce performance, helping managers make smarter staffing and routing decisions. This led to increased agility across both field and central operations.
Managers had overarching views for successfully planning labor and tasks.
Workflows, such as adding new tasks, were streamlined and reduced time to completion.